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Pricing

What it costs.

Two things are metered: how many animals are in your care right now, and how much space your photos and files take.

  • Unlimited users, every plan
  • 30-day free trial with Pro features
  • Works with no signal, on every plan
  • Download your records on every plan

Starter

Home-based rehabilitators and small rescues.

$19per month

Animal capacity
25 active animals
Storage
5 GB of photos and files
Users
Unlimited users

Includes

  • Animals, groups and the daily log
  • Weights, measurements and enclosure readings
  • Feeding and diet log
  • Tasks and reminders
  • Search, a full history of changes, and spreadsheet download
Ask about Starter

Standard

Most facilities

Working rehabilitation centres and sanctuaries.

$49per month

Animal capacity
250 active animals
Storage
50 GB of photos and files
Users
Unlimited users

Everything in Starter, plus

  • Medical records and medication schedules
  • Documents and attachments
  • Welfare checks, scored on the Five Domains
  • Saved searches
Ask about Standard

Pro

Zoos, aquariums and multi-site operations.

$129per month

Animal capacity
1,000 active animals
Storage
250 GB of photos and files
Users
Unlimited users

Everything in Standard, plus

  • Annual inventory, transfer forms and care sheets, filled in for you
  • Formatted reports, and downloads that open in Excel
  • Connect ARK to another system, if you have someone who wants to
Ask about Pro

Enterprise

Institutions with procurement and an IT department.

Custom

Animal capacity
Unlimited active animals
Storage
Storage to suit
Users
Unlimited users

Everything in Pro, plus

  • Single sign-on and custom roles
  • Exportable audit history, and a support agreement
  • Invoicing rather than a card
Talk to us about Enterprise

What counts as an active animal

An archived animal never counts against your cap. A rehabilitation centre with four hundred intakes a year and thirty patients today is a thirty-animal facility.

The trial, and what happens after it

Every new organization gets thirty days with Pro features and trial-sized storage. If the trial lapses and nothing is chosen, the organization goes read-only: new capture stops, and everything already recorded stays available.

Commitments

What ARK will never do.

  • Charge you per user

    Add everyone who works with your animals - staff, volunteers, students, the vet who visits on Thursdays. The price is the same. Nobody has to share a login to save money, which matters because a shared login means nobody knows who wrote what.

  • Charge you per adoption or per animal moved

    A sanctuary's happy ending is lifetime care and a rehabilitation centre's is release. Charging per adoption would bill you for an event that many of the facilities ARK is for never have.

  • Lock you out of records you already wrote

    If you downgrade, or your trial ends, or your card fails, you stop being able to add new entries. You can still read, search, print and download every record you have ever written. Work you already did does not get held hostage.

  • Charge you to get your records back out

    Downloading your animals and your logs as a spreadsheet is on every plan, including the cheapest. So is bringing your records in from wherever they are now.

  • Sell medical records as a separate add-on

    One price per plan. No line items to reconcile, and nothing you assumed was included turning up as an extra at renewal.

Your records

Whose they are, and who can see them.

Only your people can see your animals

Your records belong to your organization and stop there. Nobody at another facility can see them, search them or come across them by accident.

You can always tell who wrote what

Every entry and every change carries a name and a time. If a weight looks wrong six months later, you can see who recorded it, when, and what it said before somebody edited it.

Nothing quietly disappears

A record someone removes can still be accounted for. If an inspector asks what happened to an animal you had last year, the answer is there.

Your photos stay with the records they belong to

A photo is part of the entry it was taken for, not a separate gallery you have to keep in step. You will not end up with a note describing a wound and no picture of it.

You can take everything with you

Download every animal and every log you have written, as a spreadsheet, whenever you want. That keeps working if your trial ends or you move to a cheaper plan. If you ever leave ARK, you leave with your records.

We do not sell your records

Not to anyone, for any purpose, and not to sell advertising against. The subscription is how ARK makes money.

Get in touch

Tell us about your facility.

There is no self-serve signup yet and no demo environment to click through. Write to us with what you keep records in today and roughly how many animals are in your care, and we will tell you whether ARK is ready to be useful to you.